Basics of Housing and Tenant Management

In the United Kingdom, social housing is an affordable option used by people to rent a home. Rents in social homes are based on local income, providing a truly affordable and secure housing option for individuals across the country. However, there are several regulations and processes that must be followed when looking for a social unit. This course teaches you about the duties and responsibilities of housing management associations, renters and landlords.

We first discuss the role of housing officers, who are the immediate supervisors of your rental housing. We outline their functions and responsibilities regarding tenant management and the housing unit. The course identifies the abilities required to qualify for and serve as a housing officer. We then go through the application procedure for a social housing unit and explore the selection process used to find tenants who fit the standards of the association.

Rent collection is a critical component of rental property management and a planned strategy is required to improve this process and limit any financial risks. We describe several ways to collect rent and manage arrears. We then discuss rental property upkeep and repair. Finally, the course explains how to engage with tenants while managing a rental property. This course is appropriate for anyone who wants to qualify for social housing in the UK. It also suits property managers, landlords and aspiring professional housing officers. Sign up to master the dynamics of tenant management.