Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
FLMS Microsite
FLMS Microsite
FLMS Manager
FLMS Manager
Hi. How can we help?
Back
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I cancel my Premium Subscription?
With Premium, there is no minimum term, so you can cancel anytime. If you cancel your subscription, you will still receive the benefits that you have paid for until the end of the current subscription month. On cancellation, you will receive an email confirming the date until which you can enjoy the Premium benefits.
There are following options to cancel your subscription: through your Profile or by contacting Alison support at [email protected].
To cancel your Premium subscription through your Alison Account, please follow the instructions below:
• Login to your Alison Account.
• Go to your Account settings.
• Select Cancel Premium Membership.
Note: Cancellation of Premium for 1 Year will cease the cost of Subscription. Alison will keep the fee for each month of use up to date of cancellation; the learner will pay a fee which is equivalent to the Premium Monthly subscription cost.
Thank you! We appreciate your feedback.
We're sorry this article was not helpful.
Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.
Can’t find the answer you’re looking for?
Don’t worry, we’re here to help! Contact our Learner Support Team with your question.
Contact Support
