Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
FLMS Microsite
FLMS Microsite
FLMS Manager
FLMS Manager
Hi. How can we help?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I deactivate a team member?
To deactivate a team member, start by navigating to the 'Team Members' section through the side navigation menu. Find the specific team member you want to deactivate and click on 'View Profile.' Once on their profile page, look for the 'All options' dropdown menu and select 'Deactivate User.' This action will change their activation status, preventing them from accessing the organisation's FLMS learner account, but it won’t remove them from your reports. They will still be able to access their certificates and completed learning using a secondary personal email.
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