Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
FLMS Microsite
FLMS Microsite
FLMS Manager
FLMS Manager
Hi. How can we help?
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
I did not receive the confirmation email. How can I confirm my account and log in?
If you haven’t received a confirmation email from us, it could be for one of these reasons:
• The email has been sent to your spam folder
Check your spam inbox. If you find the confirmation email from us, move it into your inbox and update the label on the email.
• Your email service provider is blocking our emails
Check your inbox settings to see if Alison emails are being blocked or filtered. You’ll need to update the settings in your inbox in order to receive emails from us.
• You may have accidentally entered your email address incorrectly
If you entered the wrong email address, please re-register with the correct one.
If none of the above applies, you can still have your account confirmed. Simply send us a blank email with 'Confirm' in the subject line.
Thank you! We appreciate your feedback.
We're sorry this article was not helpful.
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