Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
FLMS Microsite
FLMS Microsite
FLMS Manager
FLMS Manager
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Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
What happens after I cancel my Premium subscription?
If you cancel your Premium Monthly subscription, you will receive an email confirming the cancellation. At this time, we will remove your payment details from our system, so that you are not automatically charged on your renewal date. Your renewal date is the date that you first subscribed to Premium Monthly. You will still receive the benefits of Premium Monthly for the remaining period of your billing cycle, ie. until your subscription renewal date. If you would like to resubscribe, you can do so through your Account settings or the Alison Shop after your renewal date.
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