Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Refer-A-Friend Programme
All you need to know about Alison's Refer A Friend programme
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
Affiliate Programme
What programmes does Alison have?
FLMS FAQ
Helpful articles to get you started on Alison and solve technical issues
FLMS Microsite
FLMS Microsite
FLMS Manager
FLMS Manager
Hi. How can we help?
Back
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
Why does my progress bar not show 100%? I have completed all my modules!
Start by checking that all modules have actually been completed. If there is a green tick or symbol beside their module name, you know it has been completed.
Then check that all assessments were fully completed. If there is a green tick next to the assessment and a score result of at least 80%, you have passed. If there is no score result, or no green tick, you have to re-attempt the assessment again.
Once you are certain that all assessments have been fully completed, and all modules have a green symbol signifying completion, you should now have 100% course progress. Please make sure you have fully checked your progress and followed the above instructions before you contact us.
If your progress still does not read 100%, it may be that your progress score is sluggish to update because you are operating behind a proxy server. Clearing your temporary internet files (cache) can resolve this problem. Information on how to do so can be found here.
Thank you! We appreciate your feedback.
We're sorry this article was not helpful.
Please leave us a message with your feedback so we can improve this article. If you choose not to provide your email we will not be able to respond to you directly.
Can’t find the answer you’re looking for?
Don’t worry, we’re here to help! Contact our Learner Support Team with your question.
Contact Support
